Project Overview
Unified marketing engineering and operational (Ops) processes to maximize results from large-scale PPL projects collaborating with 1,100+ influencers annually. Technically automated the fragmented influencer selection, contract creation, and performance tracking processes to minimize operational resources and establish a company-wide data-driven marketing system.
The Challenge
- No Operational Process: Influencer recruitment through contract execution relied entirely on manual work, creating bottlenecks during large campaigns
- Lack of Data-Driven Metrics: Beyond simple impression-based evaluation, no framework existed to measure actual contribution to brand search volume and lead acquisition
- Tech-Ops Disconnect: Ad data and marketing execution processes weren't connected, preventing real-time performance analysis and rapid media mix adjustments
Strategy / Solution
- Performance Scoring System: Developed a model combining channel influence, historical lead efficiency, and variability (MAD) to quantify performance weights (Branding/DB scores).
- Marketing Ops Standardization & Automation: Built an E2E operations system including selection criteria, rate negotiation, and auto-generated e-signatures and contracts to systematize the entire workflow.
- Metrics Data Pipeline Development: Classified traffic categories through GA analysis and developed ML-based attribution models to quantify specific channel impacts, establishing objective KPI management.
- Hyper-Automation Implementation: Self-developed a bulk cold email program with A/B testing and read tracking, reducing outreach time by 98% and maximizing operational productivity.
- Unified Analytics & Dashboard: Consolidated fragmented data into BigQuery and developed real-time dashboards for continuous performance monitoring without weekly reports.
"The essence of marketing engineering is breaking operational limits through technology and turning every process into a data-provable system."
Execution
- Tech Stack: Python, SQL, BigQuery, Sora API, PHP, GA4/GTM
- Key Activities: Managing 1,198 influencer pool, developing MAD calculation logic, establishing long-form and live content guidelines
- Collaboration Scope: Served as a 'bridge role' spanning PM, design, and development — executing all processes in-house without outsourcing
Results
| Metric | Before | After | Change |
|---|
| Annual YouTube Total Views | - | 350M | Target Achieved |
| Brand Awareness Index | 3,053 | 18,233 | 600% Growth |
| Weekly Report Creation | 6 hours | 10 min | 97% Reduction |
| Influencer Outreach Time | 1 hour | Under 1 min | 98% Reduction |
| Lead Efficiency (YoY) | - | - | 230% Growth |